Despite everything that’s been changing in the world—one thing most people still tend to agree on is that the beginning of each new year is “the time” (of all times) for us all to be optimistic, to set new short- and long-term goals, and to commit to improving ourselves and/or our respective circumstances over the course of the new year.

And so, every year, millions of people make fitness resolutions on New Year’s Eve and commit to joining a gym, working out more often, losing weight, and improving overall health.

But with 2022 just a few days away—it’s still a pretty stressful time for all of us, isn’t it? We’re all encouraged to find ways to be optimistic—while also grappling with the realization that January 2022 means the COVID-19 pandemic has been a global scourge for almost two full years now—and none of us really know what’s going to happen as the Omicron variant continuing to spread worldwide. 

If you run a gym or fitness center, you’re most likely wondering what you can do to help keep your members optimistic, engaged, and motivated to pursue their long-term fitness goals throughout the year—and how you can avoid the dreaded member drop off as peoples’ commitments to their New Year’s resolutions begin to wane during the first few months of the year.

Here are a four retention strategies you can use to reach members before they get to that point:

1. Focus On the Member Experience

Today’s consumers are more empowered than ever, making it that much more important for you to focus on the customer experience you provide.

The member experience begins at the first point of contact with customers, and encompasses all of the touch points throughout the customer journey.

To ensure you’re providing a positive member experience, you need to continuously offer motivation, encouragement, exceptional customer support, and provide an atmosphere and community they can’t find anywhere else.

For more: The Importance of Member Experience, Now More Than Ever

2. Adopt the Hybrid Model

The hybrid model has become the new norm in the fitness industry—and that won’t be changing any time soon.

With the lingering uncertainty around the omicron variant of the coronavirus and the very real potential we may all be faced with another round of forced business closures and stay-at-home-orders, the hybrid gym model continues to makes a lot of sense—for you and your members.

On top of that, online training is ranked as the top fitness trend by the American College of Sports Medicine (ACSM)—and the demand for hybrid fitness options will only continue to increase as consumers’ have become accustomed to the flexibility it provides.

For more: Hybrid Fitness Ideas for the Holiday Season & Demand for Digital Fitness Options Remains High

3. Host Fitness Challenges & Competitions

Fitness challenges and competitions are a proven way to boost member engagement and retention. They also help generate new leads, encourage referrals and maximize customer loyalty.

When it comes to fitness and workout challenges, the opportunities are limitless. You can choose to structure them any way you’d like, and it’s a great way to keep your online and offline customers engaged by creating a sense of community and rewarding members for participation.

For more: 5 Tips to Consider When Developing A Fitness Challenge

4. Ask How They’re Doing!

The best way to know how your members are doing and feeling is to ask them. Requesting feedback after key touchpoints during the customer journey shows your members you care about their experience and how they’re doing, beyond just securing their initial sign-up.

A general feedback/customer satisfaction survey is a way for you to check in with your members throughout the year to show you still value their input, and are actively looking for ways to continue improving their member experience. That extra point of communication also helps keep them motivated and working toward their fitness goals.

For more: How to Collect Customer Testimonials and Build Trust

Conclusion

As the buzz around New Year’s resolutions begins to fade in the months to come—consider implementing the retention strategies we covered above to keep members optimistic, engaged, and working toward their long-term fitness goals throughout the year.

To learn how EZFacility’s comprehensive software solution can help you manage member communication and tracking with ease, schedule a free personalized product tour.

Some fitness businesses are going “old school” and reverting back to a much simpler, highly effective, yet often underappreciated marketing tool—the good ole’ text message.

Given the increasingly competitive digital fitness landscape, it makes sense that SMS marketing is making a strong comeback, especially in the fitness industry.

In this blog, we’ll revisit the basics of SMS messaging, talk about why text message marketing is so effective, and discuss some of the key advantages of SMS marketing campaigns to promote your fitness business.

What Is Text Message Marketing?

Text message marketing—also referred to as SMS marketing—is when businesses send text messages to promote their products and services to consumers, provide important updates, and to maintain ongoing communication with their target audience to keep their fitness business top-of-mind. 

Text message marketing has come a long way since the early 2000s, and today it’s one of the most highly effective, and cost effective, marketing methods available.

And although text message marketing and email marketing work similarly—data shows that SMS marketing campaigns consistently outperform its modern-day counterpart, despite its simple and straightforward nature.

Does Text Message Marketing Really Work?

The short answer is—yes. And here’s why.

With the overwhelming majority of Americans (97%) now owning some type of mobile phone, and approximately 85% of mobile phone users having smart phones—everyone’s more connected, and constantly connected, than ever before.

And if you have a phone—which, statistically speaking, you almost certainly do—you know firsthand that a text message is nearly possible to ignore.

Don’t worry—you aren’t the only one who just can’t resist the urge. In fact, 98% of all text messages are opened—and, on top of that, 95% of text messages are read and responded to within 3 minutes of being received. Those are outstanding performance rates by anyone’s standards. 

Benefits of Text Message Marketing

Below are four key advantages of SMS marketing, and how it can help you grow your fitness business.

1. Cost effective

While text message marketing campaigns can sometimes be more expensive than email marketing campaigns (depending on your service provider)—they’re typically less expensive than many paid ad options, especially on popular social media platforms. And because SMS messaging campaigns offer such a high ROI, they’re considered cost-effective. 

2. Attract new customers

You can use text message marketing to attract new members to your fitness facility by offering a free day at the gym, or some free swag if they sign up to receive texts. If you’re currently using a gym management software that offers text message automation, you can easily schedule follow-up texts to be sent to those who didn’t fully complete the online sign up form. 

3. Upsell current customers

It’s often much easier to upsell existing members than it is to attract new ones. Because you want your members to get the most out of your gym, you need to make sure they’re aware of everything your facility has to offer. Use SMS messaging to inform existing customers of the benefits and added value of upgrading their memberships. 

4. Increase conversion rates

The average text message conversion rate is 30%—whereas the average email marketing conversion rate is 3.26%. Even more impressive, text message marketing’s conversion rates rose 102% YoY in 2020.

Conclusion

At a time when so many fitness business owners are still completely consumed trying to transition products and services online, while also redefining their business models to meet changing needs, something we can all learn from the ongoing success of text message marketing is that, sometimes, keeping it simple really is best.

To learn more about how EZFacility’s text message automation makes it easier than ever for business owners to connect with members, grow relationships, increase conversions, and drive sales, schedule a free online demonstration and personalized product tour.

The end of the year is a busy time for everyone, and it can be difficult even for avid gym-goers to maintain their usual in-person workout routines during the holiday season. In an earlier blog, we talked about the hybrid fitness model and the benefits it offers to both business owners and members—and the demand for virtual classes and online training is projected to keep rising as we enter the new year. 

In this blog, we’ll talk about five ways to maximise your hybrid fitness offerings to keep members active, engaged and on-track to meet their fitness goals throughout the holiday season.

1. Continue Offering Hybrid Fitness Options

Now that most gyms and fitness studios are back to operating from their brick-and-mortar locations, some business owners may be tempted to scale back on virtual classes and other digital offerings. But in actuality—there are a number reasons why continuing to offer hybrid fitness options can positively impact on your bottomline.

Online training is ranked as the top fitness trend by the American College of Sports Medicine (ACSM), meaning the demand for hybrid fitness options will remain high throughout the holiday season and as we enter the New Year. When your members’ schedules are packed with holiday prep, events, and travel, they’ll appreciate the ability to continue working out from home while still feeling connected to the community.

2. Market Your Virtual Classes & Digital Offerings

You should start promoting your virtual classes and any holiday promos you plan to run as soon as possible. Utilise all of your marketing channels to get the word out and highlight the benefits of at-home workouts.

A few ideas include:

• Update your website to include your facility’s holiday schedule
• Post regularly on your social media accounts and share information that highlights the benefits of at-home workouts.
• Include links to sign up for virtual classes and where to access your on-demand library in your newsletters and social media posts

3. Tailor to Busy Schedules

One way to help members stick to their workout routines is to offer shorter classes during the holiday season. While many fitness classes can traditionally run between 50-60 minutes, consider offering shorter classes (anywhere from 15 to 30 minutes) during the holidays to give your clients more opportunities to fit their favorite ones into their hectic schedules.

4. Test New Class Types & Group Fitness Workouts

The holiday season is a great time to get creative and to test out new hybrid fitness offerings. The holidays are all about festivity, so lean into it and have fun. For example, consider adding a 15–20-minute relaxation and stretching routine to your digital library and market it as a way to unwind and alleviate some of the holiday stress. Any time you test a new class, be sure to follow up with your members to get customer feedback so you can gauge client interest and class success.

5. How You Communicate Matters

When your members opt to participate in virtual classes, fitness instructors can’t greet clients individually or offer tailored feedback the same way they’re able to during in-person workouts—but that doesn’t mean they can’t still create a sense of community and make class participants feel supported and encouraged.

Be sure to remind your fitness instructors that creating a welcoming digital environment is just as important as doing so for in-person classes. You should also ask them to explain each movement and modifications in advance so that members of all fitness levels feel comfortable and will be able to participate.

Conclusion

The holiday season can be a challenging time for facility owners and members alike. Help your clients stay on-track and engaged by utilising the hybrid fitness model to offer flexible workout options that can be done in-person or from the comfort of home. When handled effectively, virtual classes can have a big impact on your gym’s profitability, while also keeping your members happy and their needs met.

To learn how EZFacility’s comprehensive gym management software can help save you time and money during the holiday season, schedule a free online demonstration and personalised product tour.

Key Performance Indicators (KPIs) are metrics used to gauge progress toward a desired goal or target, and they provide focus for strategic and operational improvement by establishing an analytic baseline by which to measure success. By tracking and analysing these important values, you’ll be able to visually assess how effectively you’re meeting your fitness center’s goals and objectives.

But with so much data out there, how do fitness business owners decide which metrics matter, and which ones to track? Read on to learn five of the most popular KPIs used for operations financial benchmarking, increasing conversion rates, improving client retention rates, and managing facility center growth.

1. Revenue per Client/Member

The #1 most tracked KPI for gym and fitness studio owners is Revenue per Client (RPC), a simple calculation determined by dividing annual revenue by number of clients. RPC is a quick way for business owners to determine how many members they will need to be profitable, which then allows them to design marketing strategies with quantifiable goals.

2. Average Class Attendance

Average Class Attendance (ACA) measures the percentage of gym goers who attend fitness classes (spin, yoga, Pilates, etc.) on a daily basis. This KPI is extremely important because group class offerings are one of the largest draws and biggest selling points for many gyms and health club owners. Understanding your facility’s ACA is also critical because it will determine the breakeven point and profitability of each class, allowing you to adjust your class offerings and frequency accordingly.

3. Client Retention Rate

Client Retention Rate measures the percentage of total members retained at the end of each reporting period. Your client retention rate is a critical KPI because it’s directly linked to overall profitability and long-term success. For example, if you notice your client retention rate is low, you’ll want to identify the cause as quickly as possible to remedy it and reduce the likelihood of future loss.

4. Profit Margin

Profit Margin (PM), which is calculated as a percentage of sales, tells you how much money you have left after paying the costs to run your fitness center. Reviewing the PM for all elements of your business allows you to see which areas are profitable, and which may be lacking. Identifying the areas that need improvement give you the opportunity to consider what changes can be implemented, or what additional programs or elements can be added, to turn those numbers around.

5. Average Daily Attendance

Average Daily Attendance, cited as a top KPI by nearly a quarter of fitness studio owners, tells you how many people come to your health club or fitness center, on average, per day. While this is a popular metric to track, it lacks the same level of insight as other KPIs because it doesn’t tell you why they came in, or when they came.

Conclusion

While the five Key Performance Indicators we addressed in this blog are specific to the fitness industry, KPIs are relevant and applicable to all businesses to ensure long-term viability and profitability. EZFacility’s extensive reporting suite can help you get an in-depth look under the hood of your business–including financial, point-of-sale, marketing, payroll, membership and training reports. Schedule a free online demonstration and personalised product tour to

To run a gym or workout facility, you’re going to need some fitness equipment. But many gym owners struggle with the decision of whether to buy or lease gym equipment. Members choose which gym to join based on several factors, but one of the most important variables is the equipment that’s available.

Whether you’re just starting out, or looking to make upgrades to your existing facility, there’s a lot of thought that needs to go into your equipment. Gym-goers want to see fitness equipment that’s modern, up-to-date, and user-friendly. You also want your inventory to attract new members, while still meeting the needs of current clients.

Your fitness equipment is arguably one of the most important decisions you’ll make—and has the potential to be one of the most expensive aspects of your business—so to help you decide which option is right for you, this blog will cover some of the pros and cons of buying gym equipment versus leasing equipment.

BUYING GYM EQUIPMENT

The main difference between buying gym equipment versus leasing equipment comes down to ownership. When you choose to purchase the equipment, that ownership can add value to your fitness center in several ways.

Pros of buying gym equipment:

• You can customise it: Deciding on the aesthetics of your fitness facility is one of the most fun parts of opening a gym. If you purchase your gym equipment, you can customise it by choosing colours and branding your inventory to match the overall look and feel you want. Creating a cohesive environment also helps build a sense of community, which is attractive to both current and prospective members.
• It gives you an asset: Ownership of fitness equipment is an asset, which becomes especially important for gym owners who decide to sell their fitness facility. The added value of owning your fitness equipment means you can ask for a higher selling price, and it may also entice buyers who don’t want to spend the time or money to find new inventory.
• You can sell it to offset upgrade costs: Buying gym equipment is expensive, but another benefit to owning your own fitness equipment is that you can sell it to help offset upgrade costs. Not only does this help lessen the financial burden, it also keeps your facility modern and up-to-date, which is attractive to both current and potential new members.  

Cons of buying gym equipment:

• High initial purchase price: Whether you purchase the equipment entirely out of pocket or have to make a large down payment on a loan, the initial purchase price will require a large amount of your cash reserves. Purchasing loans that require high monthly payments can also put pressure on future cash flows of your business.
• Maintenance & upkeep costs: When you own your own fitness equipment, you’re the one responsible for covering repairs and maintenance costs. In addition to costing even more money, this can also be inconvenient for your members when the fitness equipment is unavailable.

LEASING EQUIPMENT

While buying gym equipment can offer several benefits like we talked about earlier, it’s not always the best option for gym owners. Leasing equipment can offer greater flexibility, and help you stay ahead of competitors.

Pros of leasing equipment:

• Lower upfront cost: One of the biggest benefits to leasing equipment is the lower upfront costs required. Although some lease terms may require first and last month’s payment right away, the cost will still be lower than buying gym equipment.
• Tax benefits: If you have an operating lease, you may be eligible to write off your monthly lease payments as an operating expense on your taxes. By deducting the monthly payments from your revenue, you’ll lower your taxable income.
• Flexibility to upgrade more frequently: When business owners decide to purchase the equipment, they’ll most likely keep the inventory for as long as possible. This means there’s a greater likelihood for the equipment to become outdated, or in constant need of repair. Leasing equipment provides greater flexibility for upgrades since the lease term is usually shorter than the equipment’s lifespan.

Cons of leasing equipment:

• Lack of ownership: The only reason for not leasing equipment is that you won’t have ownership of it. Some lease agreements allow equipment to be considered an asset (with corresponding liability) on the balance sheet, but that doesn’t mean you own it. Unless your lease includes an option to purchase the equipment for a reduced price at the end of the lease, you’ll need to return it once your contract period is up.

CONCLUSION

Deciding whether to buy or lease gym equipment can be daunting, but it’s one of the most important decisions you’ll make as a fitness business owner. To figure out which option is best for you, you’ll need to thoroughly consider your fitness center’s needs and available resources to determine which approach makes sense for your business at any stage of growth.

To learn how EZFacility’s gym management software can help you stay organised and on top of your finances so you can successfully grow your business, schedule a free online demonstration and personalised product tour.

In case you haven’t already heard the big news—we’re excited to share that we’re rolling out a major user interface (UI) redesign! Featuring a responsive, modern design across devices, EZFacility’s new UI offers an intuitive edge and solution to workflow challenges fitness businesses have been struggling to address since the Coronavirus pandemic upended the industry in 2020. And our latest investment doesn’t end with design—the upgrade also includes a new hosting partnership with Amazon Web Services (AWS), the world’s largest cloud computing provider.

Responding to the Fitness Industry’s Changing Needs

By now, we’ve all seen the extent to which COVID-19 has disrupted the fitness industry—from the physical landscape where people work out to the needs and expectations consumers have regarding how fitness businesses should package and deliver products and services. To address these new challenges, we chose to invest more heavily into technology in order to create an all-in-one, seamless solution that addresses our customers’ unique operational needs.

“Many of our users are on-the-go admins who rely on our software to provide time-saving solutions. The latest interface updates are fully responsive, require fewer clicks to accomplish tasks, and are packaged into a clean, intuitive dashboard. This helps ensure we continue to lead from the front and provide our clients with the tools they need to excel in a new landscape,” says Bryant Strozinsky, President of EZFacility.

What’s in EZFacility’s New UI?

The UI redesign carries over the same functionality users are familiar with while also introducing simplified processes and expanded capabilities. Key benefits of EZFacility’s new user interface include: 

• Streamlined workflows help you complete daily tasks faster. Plus, training new staff will be easier than ever. 
• Lightning-fast speeds. Technology upgrades ensure that your software moves as fast as you do and is always available when you need it. 
• Unlimited storage, thanks to our partnership with Amazon Web Services—the world’s largest cloud computing provider.
• Responsive design that gives you the best experience on every device. 

To see all the updates, watch a tour of EZFacility’s new UI. 

Supercharge Your Productivity with Intuitive Design 

EZFacility’s new UI introduces design elements intended to reduce clicks, decrease admin time, and boost productivity. For instance, the convenient slide-out navigation menu allows users to access popular tools when needed and to hide the menu when not in use. Similarly, an editing pane appears whenever you need to make changes to a client profile, membership, or package, providing a consistent experience throughout the software. 

“Consistency makes the software more user-friendly, which means it’s easier for new staff and users to learn,” explained Greg Barra, EZFacility’s Support and Training Manager. “This is great news for managers and admin who can spend less time on software training and more time running their businesses.” 

For instructions on how to use the latest features and functionality, see our collection of user guides for the New EZFacility Experience. 

Technology Upgrades for Speed and Reliability

The transition to Amazon Web Services prioritizes client data security and increases site speed, with AWS boasting a reliable 99% uptime rate. 

“With built-in, unlimited storage capacity our clients can spend more time building out their operations without worrying about typical associated costs. Moving forward with AWS puts our development team in an excellent position to incorporate cutting-edge tools and integrations like Machine Learning into our software in the future,” adds Michael Vidal, Director of Research and Development at EZFacility.

How to Access Facility’s New UI

All new and current EZFacility clients will have access to the latest interface beginning in 2021. For additional information about our new UI or to schedule a personalized product tour, please request a demo with one of our specialists. 

Whether you run your own personal training business or work at a fitness facility, the ultimate goal is to build a roster of loyal, engaged clients. The online fitness market is booming, but there are a lot of other fitness businesses and personal trainers vying for the attention of your current and prospective clients.

So, what can you do to break through the noise and stand out?

In this blog, we’ll cover five tried-and-true marketing strategies to help you attract more prospective clients to your personal training business.

1. Leverage social media

Utilising social media is the fastest, cheapest and easiest way for personal trainers to reach their target audiences and potential clients. It also allows fitness businesses to control the narrative by deciding what content to share and when.

Here are five social media marketing tips to keep in mind:

• If you’re just starting out, it’s best to pick just one or two social media platforms to focus on so you can maximise your marketing efforts.
• When it comes to social media marketing, consistency is key. To build an engaged following you need to be in constant communication with your followers.
• Focus on creating and sharing content that’s relevant, of interest, and will resonate with your target audience to keep them coming back to your social media pages for more. Even better—try to identify a niche or a need you can fill.
• The communication on social media goes both ways, and followers don’t just want to be talked to—they want to be listened to. In addition to sharing regular and compelling content on your pages, make sure you interact with your audience as well.

2. Participate in local events

Most places host health fairs or other fitness-related expos several times throughout the year, creating the perfect targeted marketing opportunity for your personal training business. Setting up a booth at these types of events is a great way to introduce potential clients to your personal brand, and face-to-face conversations give you a greater ability to sell yourself and build relationships.

If you bring free swag to hand out, you’ll likely attract even more people to your booth—and it’s a great opportunity to snap some pictures to post to your social media accounts, too.

3. Highlight customer reviews & testimonials

Did you know that 92% of consumers will hesitate to buy a product if there are no reviews left by customers? And 97% of consumers say the customer reviews they read influence their purchasing decisions?

If you haven’t already done so, it’s time to create a testimonial marketing plan. Your online presence is more important today than it’s ever been, and not only do potential clients want to see what others are saying about your personal brand—they expect it. So much so, that 92% of consumers say they’ll hesitate to buy a product if there are no reviews left by customers.

The great news is—72% of customers say they’ll provide reviews and testimonials simply if a local business asks them to! With the right marketing efforts in place, you can easily beef up your online presence by garnering more online reviews and customer testimonials.

4. Incentivise referrals

Countless statistics show that the majority of us are influenced by what others say—for example, 83% of customers say word of mouth recommendations from friends or family members make them more likely to purchase that product or service, and 41% say they trust a recommendation from someone they know more than a social media recommendation.

Given the power of peer persuasion, rewarding your clients for referring friends to your personal training business is a win-win. Not only will this benefit your business by introducing new potential revenue streams, it will also create a more fun and meaningful member experience.

You can structure a refer-a-friend campaign a number of different ways. A few ideas include offering a discount on personal training services, a free session for a certain number of referrals, or giving away free branded swag.

5. Enhance the member experience

Providing a great member experience is critical to creating a positive association with your personal brand, establishing credibility, and building a robust network of personal training clients. The experience you provide—whether positive or negative—will stay with you and impact your long-term success.

Today’s consumers are more empowered than ever, making it that much more important for you to differentiate your personal training business from competitors, and to consistently deliver an exceptional experience that no one else can.

Conclusion

One silver lining of the pandemic is society’s heightened awareness of the importance of exercise to maintaining total body health. This has created a lot of new opportunities, especially in the digital fitness space, meaning the climate is ripe for personal trainers who are able to effectively utilise marketing efforts to connect, engage and build long-lasting relationships with clients.

To learn how we can help streamline your personal training business so you have more time to connect with potential clients, click here to schedule a free personalised product tour.

If you’re a gym owner, you already know how much time and energy it takes just to manage the day-to-day operations. From scheduling staff and fitness classes to overseeing equipment maintenance and inspections, the number of moving parts at any given time can be overwhelming. Without the right organizational tools, clear communication channels, and effective oversight, things can get out of hand pretty quickly and result in costly errors.

Gym management software continues to grow in popularity given its ability to increase efficiency and productivity, reduce the risk of human error, save time and money, and enhance the member experience. On top of that, the low upfront cost structure of a cloud-based software solution makes it a financially attractive option for fitness businesses of all sizes.

In this blog, we’ll cover some key benefits of using gym management software, in addition to how EZFacility’s cloud-based management system can improve your facility’s operations and membership management.

What is gym management software?

Gym management software—also sometimes referred to as membership management software, a facility management system, or a gym software solution—is a platform of tools that will centralize and streamline your facility’s operations. The software makes it easy for gym owners to assign tasks to employees, manage inventory, improve the payments process, and more—all from one secure location.

In a nutshell, gym management software serves as a central hub for gym owners to better manage and oversee their facility, staff, and memberships. 

Benefits of choosing EZFacility as your software solution

If you’ve decided a membership management software is right for you, the next step is to choose your service provider. We’re sure you’ll do your research, but to make things just a little bit easier for you, we’ve outlined some of EZFacility’s key features and how they can benefit your business.

1. Automate & Simplify Administrative Tasks

When it comes to business, time equals money—and our software solution can help you save a lot of time. Here are a few ways EZFacility can save you money by streamlining administrative tasks:

• Facility scheduling & management: Centralize the scheduling of physical resources and consolidate all classes, clinics, and rentals into a color-coded schedule. At-a-glance locate available resources and master resource utilization reports to ensure your facility is working to capacity.
  
• Membership management: Create custom membership plans, manage relationships, sell services online, assign plastic or RFID member cards, track payments, and automate text and email reminders to reduce client delinquencies.
  
• POS & inventory management: Need to sell point of sale products from a desktop or mobile device? Or keep an eye on product levels, automate reorder alerts, manage online or in-house coupon codes, and report on product profitability? We have the tools you need.

2. Empower & Engage Clients

We’ve previously talked about the importance of the member experience. Here’s how EZFacility can help you consistently deliver exceptional experiences to keep current members engaged and prospective members interested:  

• Self-service client portal: Allow clients to update payment information, pay outstanding balances, view your calendar, schedule sessions, purchase packages or memberships, register their kids for summer camp or soccer clinics, and more–all online and all on their own.
  
• Marketing tools: Customize and send advanced email marketing campaigns to develop new customer relationships or nurture leads throughout the buying process. With automated email and text message functionality–ensure clients receive the right information at the most opportune time.
  
• Online registrations & rentals: Enjoy online multi-enrollments, guest check-outs, and discount codes—all while providing business owners with real-time feedback of event and rental success. In fact, with our Smartwaiver integration, you’ll ditch the paper trail with digitally signed, tracked and organized custom liability waivers and event forms.
  
• Text message automation: With our EZMessaging feature– schedule single or multiple future campaigns or assist in delinquent billing collections by sending automated reminders. With a 97% read rate within 3-5 minutes and custom shortcode keywords, it has never been easier to connect and start conversations with members.
  
• Branded mobile app: With a branded mobile app clients have access to facility information, business social media accounts, schedules, trainer profiles, push-notifications, promotions, and can even ditch their physical member card by adding it to their mobile wallet. Available in both the Apple and Android app stores.

3. Gauge Success

When you utilize one centralized software solution to manage your gym’s operations, you gain insight into a lot of critical data. Here’s how EZFacility’s membership management software can help gym owners more effectively assess performance and gauge success:

• Extensive report suite: Get an in-depth look under the hood of your business–including financial, point of sale, marketing, payroll, membership and training–just to name a few. Export reports in a variety of file types available, including .csv, .pdf, .xlsx, etc.
  
• QuickBooks Online integration: Easily connect with tools that you already use—like QuickBooks Online. By partnering with an industry leader in the accounting software space—you can save time and stay organized by syncing EZFacility financials directly into the QuickBooks Online platform.
  
• Multi-location support: As you continue to grow and open additional locations –rest assured that EZFacility is by your side. Enjoy the flexibility to share clients and bookings across locations, report on vital business data from a central hub, engage clients with a multi-location branded app, and more. 
  
• Google Analytics integration: Have you ever wondered where in the online buying and registration process clients are dropping off? With our Google Analytics connector– find out just that and more.

Conclusion

For a gym owner to be successful in today’s business climate, it’s imperative to get onboard with the shift to digitization and to invest in a gym management system that can accommodate changing business needs, in addition to the needs of employees and consumers.

To learn more about how EZFacility’s gym management software can optimize your gym’s operations, click here to schedule a free personalized product tour today.

As with any business, before opening a gym you’ll need to do ample research and planning to set yourself up for long-term success. By investing the time to gain a thorough understanding of the fitness industry and the inherent challenges that come with starting a gym and being a new business owner, you’ll be able to put strategic plans in place to help you navigate foreseeable obstacles, mitigate risk, increase profitability, and keep things running smoothly.

Before opening a gym, start by asking yourself the following questions:

• What is my mission?
  
  Your mission will drive everything you do—in fact, it’s why you do what you do. Spend ample time developing your mission statement as you want to make sure it reflects your goals as a business owner and resonates with your target audience.
  
• Who is my target audience?
  
  Defining your target market is crucial as it will drive your marketing strategy and marketing materials. While you may be tempted to try to reach everyone, your gym won’t be a perfect match for them all. Instead, try to narrow things down by using demographic data.
  
• What products and services will I offer?
  
  Will your fitness center offer nutrition coaching and personal training services? Will you sell your own supplements or branded apparel? Is there a medical or rehabilitative aspect to your gym? Consider the entire spectrum of products and services you’re able to offer as this is a great way to generate additional revenue streams beyond memberships alone. 
  
• What is the personality of my fitness center?
  
  The personality of your fitness center will shape how you communicate across all boards—from how you communicate with staff, members and potential clients to the tone that’s used on your social media pages and in your marketing materials.
  
  You must decide how you want others to feel about your fitness center. Do you want to be thought of as modern and upbeat, or would you prefer to be considered more traditional?

Next steps

Once you’ve answered the questions above, you’re ready to start working on your business plan and thinking about marketing materials.

• Decide on a name
  
  First impressions matter, so the name you pick for your fitness center is of the utmost importance. You’ll want to consider what potential customers may think when they hear your business name as that can ultimately be the deciding factor between whether or not they visit your gym.
  
  You’ll want to pick a name that’s unique, yet easy to remember. You’ll also want to make sure the domain name for the business is still available online.
  
• Design your logo
  
  A good logo should be clear, recognisable, unique and memorable. Pick colours that complement your mission and philosophy, and a graphic that matches your fitness center’s personality. Ideally your logo should also include your business name so it becomes top-of-mind as soon as others see it.
  
• Create a website
  
  A website is the center of your online presence, and one of the best tools to establish your fitness brand. A website is the home base that connects everything—it’s where you can display your mission, promote your fitness center, provide information about your products and services, link your social media accounts, and build credibility.
  
  When you build your website, it’s important to keep your target audience in mind. Consider what tone, imagery and layout will be most appealing to them. You’ll also want to ensure it’s well-designed, easy to navigate, mobile-responsive, and SEO friendly.
  
• Create your business plan
  
  A business plan is a written document that describes how a company defines objectives, as well as how the business owner plans to achieve those goals in order to build a successful gym. An effective business plan will guide you through the phases of starting, managing and growing your fitness center. Think of your business plan as a blueprint for decision-making based on company goals and objectives and a way to keep your team on the same page and moving in the right direction.
  
  Having a strong business plan will help you better understand the fitness industry and the inherent challenges you can anticipate as a new business owner, learn more about your competitors and how to differentiate yourself, serve as a guide to grow your fitness center, help you reach company goals and milestones, assist in securing funding, and more.

Set your fitness center up for success

Opening a gym and being a new business owner will require you to wear many hats and juggle various responsibilities, many of which can be laborious and time consuming. One of the best ways to build a successful gym is to start with a solid framework and management software system in place to help streamline administrative tasks, improve communication and collaboration, simplify membership management, and more.

To learn if EZFacility is the right software solution for your fitness center, click here to schedule a free personalised product tour today.

High intensity interval training—commonly referred to as HIIT—continues to rise in popularity largely due to its effectiveness, flexibility, accessibility, and short time requirements.

Because time is one of the most valuable and irreplaceable resources we have, and people want to get results in the fastest way possible, HIIT is a great workout solution that allows people to achieve maximal health benefits in minimal time. 

What is High Intensity Interval Training?

HIIT is a broad term to describe a form of exercise that’s defined by its workout format—a short burst of high intensity exercise alternated with a recovery period of rest or low intensity exercise.

The fundamental concept of HIIT is pretty basic—you can do anything for 30 seconds, or even a few minutes, right? And, after having a chance to catch your breath, you can do it again.

HIIT sessions typically last between 10-30 minutes. The specific exercises vary, but can include cycling, sprinting, jumping rope or doing jumping jacks.

Examples of a high intensity interval training:

• Run as fast as you can for one 1 minute, and then walk for two 2 minutes. Repeat the 3-minute cycle five times, for a total of 15 minutes.
• Cycle as quickly as possible against high resistance for 30 seconds, followed by 1- 2 minutes of cycling at a slow pace with low resistance. Complete as many repetitions as you can in 30 minutes.
• Do burpees for 40 seconds, followed by 20 seconds of rest. Do squats for 40 seconds, followed by 20 seconds of rest. Run for 40 seconds, followed by 20 seconds of rest. Do jumping jacks for 40 seconds, followed by 20 seconds of rest. Do lunges for 40 seconds, followed by 20 seconds of rest. Repeat this cycle three more times.

What are the health benefits of High Intensity Interval Training?

The beauty of HIIT is that it’s meant to be quick and time efficient. And despite the short duration, HIIT workouts can actually be a more effective way to burn calories and lose body fat (and in less time) than traditional steady-state exercise.

In addition to promoting weight loss, HIIT offers a number of other health benefits, including:

• Improve heart health
  HIIT can improve health by reducing your heart rate, blood pressure and blood sugar levels. One study found that a group who did HIIT sessions three times a week for 20 minutes a day saw the same benefits to their blood pressure as a group who completed endurance training for four days a week and 30 minutes a day—despite spending half as much time exercising than the endurance training group.
• Increase VO2 max
  Your VO2 max—also referred to as maximal aerobic capacity, maximal oxygen uptake or maximal oxygen consumption—is a metric to describe your personal cardiorespiratory and aerobic fitness levels. Your VO2 max is the amount of oxygen your body is able to use during exercise. The greater your VO2 max, the better your body is able to use oxygen to generate energy and power—and the better you’ll be at working out and exercising.
• Boost your metabolism
  A healthy metabolism can help your body rid toxins more effectively, and help you burn calories even after your workout is finished.Some studies have shown that HIIT sessions force your body to use energy from fat as opposed to carbs,promoting more efficient weight loss.
• Improve mental health
  Countless studies have documented the correlation between exercise and improved mental health, and HIIT is no different. In addition to releasing endorphins, improving sleep, and reducing tension, the authors of a 2019 review suggest that HIIT can provide a range of benefits for people with mental illnesses, including reducing the severity of depression.

Conclusion

HIIT workouts are a time efficient way to burn calories, lose body fat, and improve endurance and stamina—but be prepared, they are intense. One of the best things about HIIT is you can do it anywhere, at any time, and without any equipment.

And because it’s such a broad concept, you can modify your HIIT sessions based on your personal time and space constraints. Just follow the format—short bursts of high intensity exercise, followed by a brief recovery period. Repeat the repetitions until you reach your desired length of workout.

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